Privacy Policy

1. Introduction

Vlixaroxclix ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vlixaroxclix.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

• Company Name: Vlixaroxclix
• Address: Øster Alle 38, 5500 Middelfart, Denmark
• Email: business@vlixaroxclix.world
• Country: Denmark

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide when you:

• Place an order through our website
• Contact us with inquiries
• Provide consent preferences through our cookie banner
• Submit a request through our website forms

This information may include:

• Name and surname
• Email address
• Phone number (optional)
• Order and delivery details you choose to provide
• Communication content

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

• Contract Performance (Art. 6(1)(b)): Processing necessary to fulfill orders and provide services you request.
• Consent (Art. 6(1)(a)): For marketing communications and non-essential cookies.
• Legitimate Interests (Art. 6(1)(f)): For website security, fraud prevention, and improving our services.
• Legal Obligation (Art. 6(1)(c)): To comply with tax, accounting, and other legal requirements.

5. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating about orders, products, and services
• Providing customer support
• Sending marketing communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Payment processors, shipping companies, and IT service providers who assist in our operations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal data to third parties.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

• Order Information: 7 years after the transaction for tax and accounting purposes.
• Marketing Data: Until you withdraw consent or 3 years after last interaction.
• Customer Support: 3 years after resolution of inquiry.
• Website Analytics: 26 months.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access (Art. 15): Request a copy of your personal data.
• Right to Rectification (Art. 16): Request correction of inaccurate data.
• Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten").
• Right to Restriction (Art. 18): Request limited processing of your data.
• Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent (Art. 7): Withdraw consent at any time for consent-based processing.

To exercise these rights, contact us at business@vlixaroxclix.world. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

11. Cookies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Denmark, this is:

Datatilsynet (Danish Data Protection Agency)
Carl Jacobsens Vej 35
2500 Valby, Denmark
Website: datatilsynet.dk

15. Direct Marketing and Advertising Consent

We send direct marketing communications only where we have a valid legal basis, such as your prior consent where required by Danish marketing law. You can withdraw marketing consent at any time using unsubscribe links or by contacting us.

Where advertising or analytics technologies are used, non-essential tracking is enabled only after your consent choice in our cookie banner.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.